Flooding Update (6 August)

Published Friday, 6th August 2021

There may be heavy rain this weekend. We’re preparing our support and rescue teams for flooding in the borough. 

In an emergency please contact the emergency services on 999. 

Keep up to date with the latest flood risk and warnings in your area, by subscribing to Met Office and Environment Agency alerts for free, using the following links:

If flooding occurs to your road, homes and/or property, you can contact us on 020 8770 5000. You can also report blocked gullies on your road on our website.

We will help you find temporary accommodation, if you are a social housing tenant and your home is flooded. If you are a housing association tenant, you should contact them first. If you’re unable to contact your housing association then please contact us on 020 8770 5000.

Other helpful contacts that you may require if your property floods include:

  • Thames Water: 0800 316 9800

  • Sutton and Surrey East Water: 01737 772000

  • Environment Agency: 0800 80 70 60

  • National Grid (report a gas leak): 0800 111 999

  • UK Power Network (report a power cut): 105

We also want to know what areas and properties flooded, so we can build a complete picture of what impact this had on our residents and where we can offer further help.

If you have been affected by flooding, please report this via email to flooding@sutton.gov.uk. Please include within your email:

  • Your name

  • Your address

  • The source of the flooding

  • How the flooding impacted your property

  • If you are safe or need to be vacated to alternative accommodation

  • If you are aware of any blocked gullies close to you

  • What support you require from the Council (if any)

  • Photos or videos of the flooding

Reducing future flooding risks

As a result of the flooding that took place on Sunday 25 and Wednesday 28 July, the Council has started to reduce the risk of flooding in the Worcester Park area.

This includes clearing gullies on roads and removing silt and debris from the Cuddington Rec culvert, alongside Thames Water. We also want to thank residents who have been clearing the drainage channel.

We would again like to express our deepest sympathies to all our residents that have experienced flooding. Please be reassured we are reviewing what action we can take to further reduce flood risk.