Non-Domestic Rates  

Non-domestic rates, or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services. 

Under the business rates retention arrangements introduced from 1 April 2013, authorities keep a proportion of the business rates paid locally. The money, together with revenue from Council Tax payers, locally generated income and grants from central government, is used to pay for the services provided by local authorities in your area. Further information about the business rates system may be obtained by reading our introduction to business rates, or by visiting the business rates section of our website

Business Rates Installments  

Payment of business rates bills is automatically set on a 10-monthly cycle. However, the  Government has put in place regulations that allow ratepayers to require their local authority to enable payments to be made through 12 monthly instalments. If you wish to take up this offer, you should contact us as soon as possible by email.

National Non-Domestic Rating Multiplier  

The local authority works out the business rates bill for a property by multiplying the rateable value of the property by the appropriate non-domestic multiplier. There are two multipliers: the standard non-domestic rating multiplier and the small business non-domestic rating  multiplier. The Government sets the multipliers for each financial year, except in the City of London where special arrangements apply.  

Ratepayers who occupy a property with a rateable value which does not exceed £50,999 (and who are neither entitled to certain other mandatory relief[s] nor liable for unoccupied property rates) will have their bills calculated using the lower small business non-domestic rating multiplier, rather than the standard non-domestic rating multiplier.  

Both multipliers for this financial year are based on the previous year’s multiplier adjusted to reflect the Consumer Price Index (CPI) inflation figure for the September prior to the billing year. The current multipliers are shown on the front of your bill.  

Rateable Value  

Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by the Valuation Office Agency (VOA), an agency of Her Majesty’s Revenue and Customs. They compile and maintain a full list of all rateable values. The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date specified in legislation. For the current rating list, this date was set as 1 April 2015.  

The VOA may alter the valuation if circumstances change. The ratepayer (and certain others who have an interest in the property) can also check and challenge the valuation shown in the list if they believe it is wrong. 

Further information about the grounds on which challenges may be made and the process for doing so can be obtained by contacting the VOA, or by visiting the VOA website


All non-domestic property rateable values are reassessed at revaluations. The most recent revaluation took effect from 1st April 2017. Revaluations ensure that business rates bills are up-to-date and more accurately reflect current rental values and relative changes in rents.  Frequent revaluations ensure the system continues to be responsive to changing economic conditions.  

Business Rate Reliefs  

Depending on individual circumstances, a ratepayer may be eligible for a rate-relief (i.e. a  reduction in their business rates bill). There are a range of available reliefs. Further details are provided below and in the business rates section of our website.  

Temporary Reliefs

Some of the permanent reliefs are set out below but temporary reliefs are often introduced by the Government at Budgets. You should contact us via email for details on the latest availability of business rates reliefs and advice on whether you may qualify.

Small Business Rates Relief  

If a ratepayer’s sole or main property has a rateable value that does not exceed a set threshold, the ratepayer may receive a percentage reduction in their rates bill for the property of up to a maximum of 100%. The level of reduction will depend on the rateable value of the property. For example, eligible properties with a rateable value below a specified lower threshold will receive 100% relief. Eligible properties between that threshold and a specified upper threshold will receive partial tapered relief. The relevant thresholds for relief are set by the Government by order.

Generally, these percentage reductions (reliefs) are only available to ratepayers who occupy either—

  1. one property, or 

  2. one main property and other additional properties providing those additional properties with each have a rateable value which does not exceed the limit set by the order. The aggregate rateable value of all the properties mentioned in (b), must also not exceed an amount set by order. For those businesses that take on an additional property which would normally have meant the loss of small business rate relief, they will be allowed to keep that relief for a fixed additional period. You can get the full details on the relevant limits in relation to second properties and the current period for which a ratepayer may continue to receive relief after taking on an additional property.

Certain changes in circumstances will need to be notified to the local authority by the ratepayer who is in receipt of relief (other changes will be picked up by the local authority).  The changes which should be notified are—  

  1. the property falling vacant, 

  2. the ratepayer taking up occupation of an additional property, or 

  3. an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief. 

Charity and Community Amateur Sports Club Relief Charities and registered Community Amateur Sports Clubs are entitled to 80% relief where the property is occupied by the charity or the club and is wholly or mainly used for the charitable purposes of the charity (or of that and other charities), or for the purposes of the club (or of that and other clubs).  

The local authority has discretion to give further relief on the remaining bill. 

Transitional Rate Relief  

At a revaluation, some ratepayers will see reductions or no change in their bill whereas some ratepayers will see increases.  

Transitional relief schemes are introduced at each revaluation to help those facing increases.  Such relief schemes are funded by limiting the reduction in bills for those who have benefitted from the revaluation. Transitional relief is applied automatically to bills

Local Discounts and Hardship Relief  

Local authorities have a general power to grant discretionary local discounts and to give hardship relief in specific circumstances. 

Unoccupied Property Rating  

Business rates are generally payable in respect of the unoccupied non-domestic property.  However, they are generally not payable for the first three months that a property is empty.  This is extended to six months in the case of certain industrial premises, while certain other properties such as vacant listed buildings are not liable for business rates until they are reoccupied.

State Aid 

The award of discretionary relief[s] is considered likely to amount to state aid. However, it will be state aid compliant where it is provided in accordance with the De Minimis Regulation EC  1407/2013. The De Minimis Regulation allows an undertaking to receive up to EUR 200,000.  

‘de minimis’ aid over a rolling three-year period. If you are receiving, or have received, any  ‘de minimis’ aid granted during the current or two previous financial years (from any source),  you should inform the local authority immediately with details of the aid received.  

Rating Advisers  

Ratepayers do not have to be represented in discussions about the rateable value of their  property or their rates bill. However, ratepayers who do wish to be represented should be  aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and are regulated by rules of professional conduct designed to  protect the public from misconduct. Before you employ a rating adviser or company you should check that they have the necessary knowledge and expertise, as well as appropriate  indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.  

Information Supplied with Demand Notices  

You can get information relating to the relevant and previous financial years in regard to the gross expenditure of the local authority. A hard copy is available on request in writing by email.

Sutton Business Scene

Sutton Business Scene is the regular e-newsletter for local businesses in Sutton. It’s a great way to keep up-to-date with the latest information, news and updates from Sutton Council, the Government and relevant partners. You can subscribe to the business newsletter for the latest updates emailed directly to your inbox.

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