The climbing frame at the Grange Play Centre

Long-term booking

Our booking period runs for a full academic year from September to August and includes term time and school holidays. View our long term bookings terms and conditions. 

Long-term booking - After school and holiday clubs 2025

We are now using an online booking system called IPAL. Please register your child to book your after-school dates and holiday club dates.

If your child needs any medication you’ll need to complete a separate disclaimer for the administration of medication. You can get this from the centre.

You can call us on 020 8770 4300 if you work shifts and need flexibility.

Booking Instructions

Navigate to your IPAL Profile Page. On the left-hand menu, click Book Now. You will see your child(ren)'s name(s). Click on the specific setting you wish your child to attend. A calendar will appear. Click on the desired dates for booking. If a selected day is fully booked, you will be prompted with the option to join the waiting list. Once you have selected your dates, click Proceed to Booking.

For monthly bookings, select the "Pay when due" option. If you are booking for multiple months and wish to split the cost into monthly invoices, tick the checkbox on the left that says "Make funds available". A blue button labeled "Pay Monthly" will then appear. Click this button to split your booking fees into monthly invoices.

Once you have made your booking selection, you will be directed to the 'Your Order' page, which provides a summary of your chosen bookings. On this page, it is crucial to specify your payment method by clicking on 'Pay by Voucher or other payment method' and entering the necessary details, such as how you will make payment and your payment reference. To finalise your booking, you must then click the 'Make Booking' button. Please note that if this final step is not completed, your booking will not be processed. We strongly advise parents to double check their Bookings page or IPAL Calendar to ensure their bookings have been successful. Additionally, an automated email confirmation will be sent upon completion. If you do not receive this email, please verify on IPAL or with the Admin team that your booking has gone through.  

Holiday Bookings 2024-2025

We are now using an online booking system called IPAL. Please register your child to book your holiday club dates. 

Waiting Lists

If you are trying to make a booking and there are no dates available, the system will allow you to join the waiting list. If you receive an email to say that a space has become available the place will not automatically be booked for you. You will need to log into IPAL and book that place. Please be aware that the space will be open to everyone and it will be on a first come first serve basis. 

Contact us 

For further enquiries about making a booking please contact the Sutton Play Service, administration team by:

  • calling 020 8770 4300
  • emailing the Play Service team 
  • writing to Play Service c/o Business Support Team, Sutton Civic Offices, 3rd Floor, St Nicholas Way, Sutton, SM1 1EA

Fees and how to pay

April 2025 to March 2026

  • after-school club from April 2025 to March 2026: £16.00 per session (including a light healthy snack)
  • holiday club from April 2025 to March 2026 - £36.00 per session (including two light healthy snacks) parents provide a packed lunch and water bottle.
  • emergency on the day ONLY from April 2025 to March 2026 -  £18.00

Childcare vouchers

You’ll need to check if your centre is registered with your voucher provider. You can call the administration team on 020 8770 4300. 

Government Tax-Free Childcare scheme

Both Sutton Out of School Club and The Grange are registered as 'The Grange Play Centre, SM67BT'. You can send us an email with the payment reference and the amount paid each time so that we can allocate your payment. Please be aware that if you do pay via this method we will not be able to refund any payments made.

Child Payment Grants

If you receive a grant from your university, contact the administration team on 020 8770 4300.

Online banking

If you want to make a BACS payment using online banking, quote the following when paying Sutton Council:

  • account name: London Borough of Sutton - Income A/C
  • sort code: 30-80-12
  • account Number: 13740960  
  • Please use Reference PS (for Play Service - surname)

Emergency Bookings

Parents who have long-term bookings are able to book emergency bookings.

Emergency sessions are £18.00

Emergency bookings can only be booked on the day (before 2.00pm) by calling: 

  • the Centre Manager on 07522 219747, or 
  • the Administration Team on 020 8770 4300 

Paying your fees

Once you have made your booking and proceeded to payment, IPAL will send you a email to confirm your booking.

We’re unable to give refunds once bookings are made or for non-attendance. 

Days are not transferable.

Back to After-school and holiday childcare main menu