If you think an invoice is incorrect or you are not sure why it has been sent to you, contact us immediately. This is to make sure that your dispute is resolved quickly and to stop us from taking legal action. 

Contact us about an invoice

You can contact us:

  • by phone 020 8770 5422
  • send us an email
  • write to: Sutton Council, Accounts Receivable Team, Civic Offices, St Nicholas Way, Sutton, SM1 1EA

What you'll need

It is important to tell us:

  • the invoice number
  • your customer number