Freedom Passes Renewal Passes Expiring 31 March 2026 

If your Freedom Pass expires on 31 March 2026 the following information will explain what you need to do to renew your pass. 

Older Person’s Freedom Passes

  • If your address has not changed

If you are an Older Person’s Freedom Pass holder whose pass expires on 31 March 2026 and you have not changed address, or you have notified London Councils of your new address, you will automatically receive your new pass in the post before your current pass expires.

  • If you have not notified London Councils of a change of address

If your address has changed since you received your last Freedom Pass and you have not notified London Councils, you will need to provide one of the following documents so that your address can be updated: 

  • Current council tax bill/letter/payment book
  • Current council/housing association rent book/statement/letter/tenancy agreement
  • Current television licence
  • Residential utility bill/letter/online statement printout (we do not accept mobile phone bills) - Must be dated within the last three months
  • HM Revenue and Customs letter - Must be dated within the last three months
  • Department for Work and Pensions letter - Must be dated within the last three months
  • Occupational pension letter - Must be dated within the last three months

You can provide this information to London Councils by email to info@freedompass.org or by post to London Councils, Freedom Pass, PO Box 6618, Arbroath, DD11 9AT. 

Disabled Freedom Passes

  • If your address has not changed

If you are a Disabled Freedom Pass holder whose pass expires on 31 March 2026 and you have not changed address, or you have notified the Sutton Council Concessionary Travel Team of your new address, you will automatically receive a new pass in the post before your current pass expires.

  • If you have not notified the Sutton Council Concessionary Travel Team of your new address

If you have changed address and have not notified the Sutton Council Concessionary Travel Team, and wish to continue using a Freedom Pass you will need to contact the Concessionary Travel Team before 12th January 2026 on 020 8770 4578 and provide one of the following documents so that your address can be updated: 

  • Current council tax bill/letter/payment book
  • Current council/housing association rent book/statement/letter/tenancy agreement
  • Current television licence
  • Residential utility bill/letter/online statement printout (we do not accept mobile phone bills) - Must be dated within the last three months
  • HM Revenue and Customs letter - Must be dated within the last three months
  • Department for Work and Pensions letter - Must be dated within the last three months
  • Occupational pension letter - Must be dated within the last three months

Please contact us at concessionarytravel@sutton.gov.uk or telephone us on 020 8770 4578 should you have any queries regarding your Disabled Freedom Pass.

Your Freedom Pass will not work after 12th January 2026 if you do let us know that you have moved address.