Report a dockless e-bike

You can report hire bikes that are:

• abandoned or
• inconveniently parked

Who to contact

You'll need to know the hire bike brand to report it:

Human Forest

Our Community & Support team can be contacted via the details below:

• Email - cs@humanforest.co.uk
• Phone - 0208 157 7491
• Live Chat - can be reached by going to the HumanForest website 

Lime

• phone 0800 808 5223
• support@li.me

Santander Cycles

• Santander Cycles app 
• Street care 
• send an email to TfL 

Dott

• send an email to Dott  or
• phone 0800 048 8993

Tier

• send an email to Tier  or
• phone 0808 164 9486