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Find out how to report neglect or abuse for yourself or another adult.
You can use this form to:
You can raise a concern about yourself or someone else.
Report a concern online (professional)
Report a concern online (public)
You can call us on 020 8770 6770.
Our contact centre is open 9am to 5pm, Monday to Friday.
Outside working hours you can call us on 020 8770 5000.
If you suspect someone is being mistreated, you should report this to us.
Abuse and neglect can be a single or repeated act. It could come from anyone, such as family, friends, carers or other professionals. There are many forms of abuse, such as:
Find out about the different types of abuse and neglect from the NHS
You’ll need to give us information about the person you're worried about. This is so we can make sure they are safe.
You should tell us:
If you don’t have all this information, you can still report your concerns to us.
If you want to remain anonymous, you don’t need to give us your name or contact information.
A social worker, nurse or someone the person trusts will talk to the adult you're concerned about. They'll decide what should be done to keep them safe and properly cared for.
Depending on the situation, we might need to involve other healthcare professionals, a GP or the police. This process could take a few days or weeks.
If you give us your contact details, we might contact you for more information if we need it. You might not hear anything from us, but this doesn’t mean we're not doing anything.
Learn more about how we handle concerns about an adult
There are charities and support organisations you can speak to if you're worried about someone.
Find domestic abuse services in the Sutton area
Search national domestic abuse helplines
Get advice and support about elder abuse from Hourglass
If you believe a hate crime has been committed, report it to the police. A hate crime is motivated by hostility or prejudice towards someone's:
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