Notice of Parking Charges changes (On Street and Off Street)

Drivers in Sutton can use the RingGo app to pay for parking in our car parks and on-street parking across the borough.

You can use the app to book, pay for and extend your parking session on your mobile phone. 

Benefits of using RingGo

  • no need to carry coins - just book through the app
  • extend your parking from your phone - if you want to stay longer or you’re running late, click the extend button in the app without needing to return to your car
  • reminders at the end of your parking session - you’ll be sent reminders via text message to let you know when your parking is running out 
    • there is a small charge for text alerts, which you can opt-out of
  • book and pay from your car
  • touch-free parking without having to visit or use a machine

Cash payments will still be available at parking machines. 

If you don’t have a smartphone, you can also book your parking by calling 020 3046 0010, sending a text message, or paying online

How it works

  • download the RingGo app on your phone
  • once you’ve downloaded the app, set up your account by registering your details
  • when you’ve parked in an area where RingGo is available, you need to tell the app which vehicle you’re using and where you are parked
  • tell the app your location by entering the four or five digit location number, displayed on signs near parking machines
    • for example, if a RingGo sign displays “1234”, this is location code you enter on the app
  • you then just have to say how long you’re staying and confirm your payment details
  • Civil Enforcement Officers know you’re parked with the service by checking your vehicle registration on their devices

Where you can use RingGo

Visit RingGo’s website to see a list of places you can use your mobile phone to pay for parking in Sutton.

How much it costs

  • the optional confirmation and alert texts cost 10p per message, but you can opt-out of these at any time
  • there is no convenience fee for using RingGo in Sutton, but there may be a small fee for using RingGo in other locations
  • you can get VAT receipts for all your parking sessions either through the RingGo app or on the RingGo website

Parking for business

If you park for business in Sutton, you may wish to look at the RingGo Corporate solution for business parking.