We are lucky to have 17,000 wonderful street trees in our borough. They look stunning all year round, but autumn leaf fall presents our Veolia street cleaning teams with an enormous annual challenge as huge volumes of leaves fall to the ground over the space of just a few weeks. 

It’s hard to predict precisely when the leaves will fall and impossible to ensure that all streets remain leaf-free at all times. Our priority is to prevent fallen leaves from becoming a trip and slip hazard to pedestrians, and from breaking down into detritus and blocking the gullies (road drains). 

Additional teams with specialist leaf-clearing equipment are brought in over the autumn and winter months to support the core street cleaning crews.

Make a request using the map

If you'd like to report a cleaning issue, you can request it by using the map below.

You can:

  1. use the search bar on the map to search for a location, address or street
  2. click on the map to place a pin
  3. proceed to fill in the short form 

Or make a request using the form

If you have accessibility requirements or difficulties using the map you can make a request using the form. Note that the form will be reviewed manually and may take longer to action.

Accessible report a cleaning issue form

Some residents and community groups like to lend a hand with annual leaf clearing task - and we’re very grateful for their help. More details on how to arrange a community clean up, and the support available, can be found the Community Clean-ups page

Leaves on private property

We are not responsible for clearing leaves from private property. Residents can dispose of leaves using our Garden Waste Collection Service or they can be taken to the Recycling Centre at Kimpton Park Way (SM3 9QH). Alternatively, why not consider compositing your leaves at home? 

Please do not sweep leaves from your private property into the road - thank you.