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If you take care of someone who couldn’t manage without your help, you can ask for a carer’s assessment.
If you provide regular, unpaid care and support to an adult who wouldn’t be able to manage without your help, you are classed as a ‘carer’. This includes:
Anyone over the age of 18 can ask for a carer’s assessment. This is separate from the care needs assessment that the person you care for may have had.
If your child is under 18 years old and has complex needs, you can get support as a parent carer.
If you are under 18 years old, and care for someone, you can get support as a young carer.
As a carer, you can get help to:
The assessment might take place over the phone, online or in person.
We'll ask you about how you’re coping with caring and how it affects your life and wellbeing, and cover things like:
We’ll use this information to work out what help you need.
We will work out what support meets your needs. If you qualify for support from the Council, we’ll put together a support plan for you.
You may receive a carer's personal budget as a direct payment. This can be spent on things that meet the needs identified in your support plan.
You’ll be asked to show how you have spent your personal budget.
You cannot use your personal budget to pay for the care and support of the person you care for.
If you don’t qualify for support from the Council, we will still provide you with information, advice and tailored recommendations to help you.
If your needs change or you need more support, contact us for a review or a re-assessment.
If you’re not happy with our decision, we will provide you with information about our appeals process.
To request an assessment, contact the Adult Social Care team.
020 8770 5000
Sutton Council
Civic Offices
St Nicholas Way
Sutton
SM1 1EA
Our offices and phone lines are open from 9am to 5pm, Monday to Friday.
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