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Assisted collections

If you are finding it difficult to move your bins to the front of your property on collection day (and there is no-one else in your household that can help) then you may be eligible for an Assisted Collection.  

This service is designed to help Sutton residents who struggle physically to move their bins.  We may be able to provide help on a temporary basis (for people recovering from an operation, for example) or on a long-term basis (to help residents with a permanent disability).

If you are eligible, then we will agree on a location in your front garden where our collection crews will collect your bins from. They will return them to this location after they’ve been emptied. 

Please call us on 020 8770 5000 to discuss your needs and to see if you are eligible for the Assisted Collection Service.