Contact us

Christmas opening times 

The Contact centre and Civic reception will be closed from 1pm on Christmas Eve and New Years Eve. We are still providing emergency out of hours cover during this time.  


Pay for it online

You can pay for Council tax, Penalty charge notices, parking permits, your rent, housing services charges and more. 

Report it online

You can report: a missed bin collection, fly tipping, a faulty street light, traffic signal or crossing, potholes or road problems, abandoned vehicles and more.

Christmas bin collections

Find out when you bins are due for collection over the festive period 

Apply for it online

You can apply for a school or nursery place, planning permission, buildings control approval, housing benefit, housing and more. 

Request it online

You can request: a new or replacement recycling container or rubbish bin, a bulky waste collection, a building control inspection, a sports pitch, an appointment to register a birth and more. 

Our Contact Centre is open 9am to 5pm Monday to Friday. You can contact us on 020 8770 5000.

Visit us - Civic Offices, St Nicholas Way, Sutton SM1 1EA