Report an issue
Faulty street lights, traffic signs or crossings
Report faulty or broken street lights, traffic signs or crossings; except those on red routes and A roads.
Faulty traffic signals or traffic lights on A roads
Report road issues on red routes to Transport for London (TfL). Red routes have single red or double red lines and are normally A roads such as the A217.
We will remove all unauthorised fly-postings as part of our street inspections.
Report a fly tip to us. If you see it happening, call the police on 999.
Footpath defects or faults
Report anything wrong with footpaths such as damage or an illegal obstruction.
We will remove racist, offensive or abusive graffiti, and graffiti from our own property.
Report a park or verge that has grass which is significantly overgrown.
Report dangerous or obstructive parking, or commuters taking up space.
Replacement wheelie bins, boxes, bags and caddies
Order a replacement bin free of charge.
Report a blocked gully
Report a blocked drain on a road.
Report a dockless e-bike
Report an abandoned or inconveniently parked hired bike.
Report a litter bin problem
Report a litter bin that is full, overflowing or damaged.
Report a missed collection
Please wait until after 6pm on your bin collection day to report a missed collection.
Report a problem with a grit bin
Report an empty grit bin or an issue with litter
Report abandoned vehicles on public roads
Report an untaxed and abandoned vehicle on public roads, private land or council housing estates.
Report breaches of planning and building control
If you believe a development has breached a planning control you can contact us.
Report faulty street lights
Report broken street lights, signs, or zebra crossing lights.
Road defects or faults
Report any damage or problems with the road such as potholes, except those on red routes and A roads.
Roadkill (dead animals)
We'll remove dead animals from the road and Council-owned land.
If you are being abused or know someone who is at risk of being abused, contact us about your concerns.
Report litter, weeds and dog fouling on council-maintained land.
Street furniture defect
Report damaged or missing street items, such as bollards, postboxes, road signs and benches.