Report an issue
Abandoned vehicle
Report an untaxed and abandoned vehicle on public roads, private land or council housing estates.
Faulty street lights, traffic signs or crossings
Report faulty or broken street lights, traffic signs or crossings; except those on red routes and A roads.
Faulty traffic signals or traffic lights on A roads
Report road issues on red routes to Transport for London (TfL). Red routes have single red or double red lines and are normally A roads such as the A217.
Fly tipping
Report a fly tip to us. If you see it happening, call the police on 999 and report it as a crime in progress.
Fly-posting
We will remove all unauthorised fly postings as part of our street inspections.
Footpath defects or faults
Report anything wrong with footpaths such as damage or an illegal obstruction.
Graffiti
Report graffiti to us. We will remove racist, offensive or abusive graffiti, and graffiti from our own property.
Gritting
See our maps of gritting routes and grit bins, and report an empty grit bin.
Litter bins
Report a litter bin that is full, overflowing or damaged.
Long grass
Report a park or verge that has grass that is significantly overgrown.
Noise nuisance
Our guidance on how we can help you with noise nuisances.
Parking problem
Report dangerous or obstructive parking, or commuters taking up space.
Replacement wheelie bins, boxes, bags and caddies
If one of your containers is damaged or missing, you can order a replacement free of charge.
Report a missed collection
Please wait until after 6pm on your bin collection day to report a missed collection.
Road defects or faults
Report any damage or problems with the road such as potholes, except those on red routes and A roads.
Safeguarding adults
If you are being abused or know someone who is at risk of being abused, contact us about your concerns.
Safeguarding children
Tell us if you are worried that a child or young person is being neglected, abused, or needs support in some way.
Street cleaning
Report litter, weeds, dog fouling and other waste on council-owned or council-maintained land.
Street furniture defect
Report damaged or missing street items, such as bollards, postboxes, road signs and benches.