Find us on social media

Social media terms and conditions

We want to make sure that you are kept informed about what’s going on in your London Borough of Sutton. You can find a full overview of what the council does and how you can report community issues on our website here: https://www.sutton.gov.uk/

We run several social media channels including our Facebook, Twitter and Google+ pages and you are welcome to join in with discussions to let us know what we’re doing well and where we could do better.

 While we want to keep the pages as open and free and possible, we will remove posts which:

- Are malicious, insulting or offensive in nature.

- Contain personal attacks on staff or other contributors.

- Incite religious, ethnic, sexual or gender-based hatred.

- Reveal personal details such as addresses, emails or phone numbers. Find out more about staying safe online here:https://www.getsafeonline.org/

- Break any laws, including libel laws or copyright laws.  

- Are marketing spam.

- Attempt to impersonate a known public figure or organisation.  

Our Twitter / Facebook / Google+ pages do not replace existing ways to report issues to the council. Reports should be made through the contact centre on 020 8770 5000 or using our online reporting tools here. This is because we take contact details should we need to request further information about an incident, and to ensure that you have a reference number for your report so that you can easily and quickly request an update on the outcome of it.

We reserve the right to block or remove contributors who regularly breach these terms and conditions. These channels are maintained between 9am and 5pm from Monday to Friday and we will endeavour to answer all questions within one working day where possible.

We Like / Follow many local businesses and organisations, but please bear in mind this does not represent an endorsement. We tend not to follow individuals on social media channels so please don’t be offended if we don’t accept friend requests or follow you. We still are interested in hearing your views about the London Borough of Sutton.

We will never pass on any of your data to third parties. London Borough of Sutton complies with the Data Protection Act 1998. Open green fair smart. We are the London Borough of Sutton.

Visit us on Twitter here.

Visit us on Facebook here.

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