Feedback, complaints & compliments - How to contact us
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Feedback and complimentsWe value your feedback & use your comments to improve our standards. Please tell us if you feel the service you received should have been better, or if you feel the council, or an officer of the council has done something well.
Complete the online form to submit your feedback.
ComplaintsIf you feel that a council service hasn’t been properly delivered, you can make an official complaint. Please note your complaint should be regarding something that has happened in the last 12 months. Please click on the relevant service area to view the procedure and submit a complaint.
- Adult Social Services
- Children and Family Services
- Housing Services
- All other services (corporate complaints process)
- Complaints about councillors