Take part in research

We would like to talk with residents about their online experience with Sutton Council. If you would like to take part in research to help us improve the website and online services

Please complete our short survey

Feedback, complaints & compliments

How to contact us

Complaints

If you feel that a council service hasn’t been properly delivered, you can make a complaint. Please note your complaint should be regarding something that has happened in the last 12 months. Please click on the relevant service area to view the procedure and submit a complaint.