Telephone payment system maintenance
Due to an upgrade the automated telephone payment line (020 8770 7887) will be unavailable between 6pm and 8pm on Monday 6 October. We apologise for any inconvenience.
Temporary and emergency accommodation
Find out information about about emergency accommodation and resources to help you.
Get advice about your housing situation
Ways to contact us if you need advice.
Apply for housing benefit
Find out about claiming housing benefit and if you need to claim Universal Credit instead.
Tell us you're homeless
Tell us you are homeless or you’re worried about becoming homeless
Report domestic abuse
How to report domestic abuse if you can't remain in your home because you are at risk.
Apply for a Disabled Facilities Grant
Apply for a grant if you are disabled and need to make changes to your home
Applying for social housing (housing register)
A new and easier way to register for social housing
Ask us to review a homeless application decision
Find out how to appeal against a decision we made on your homeless application.
Evictions
Find out about your rights, what your landlord can do and when we can help.
Finding somewhere to live if you're homeless
Find out what your housing options are if you're homeless or at risk of becoming homeless
If you have to leave your home
Find out what your rights are.
Priority Repairs Grant
Financial support is available if repairs are needed to make your home safe.
Public body duty to refer
Organisations with a duty to refer can complete our online referral form.