Take part in research

We would like to talk with residents about their online experience with Sutton Council. If you would like to take part in research to help us improve the website and online services

Please complete our short survey

Contact Us

The Sutton Local Offer has been developed and published following a series of focus groups around the borough involving parent/carer groups, young people and voluntary sector groups. This feedback has been used to shape and develop the Local Offer to meet the needs of local residents.

Sutton is required to keep the Local Offer under review and we would like your ideas on how we can make it better. All comments and feedback will be considered and used to regularly review the Local Offer. This will enable us to plan future provision and identify gaps.

We will use your feedback to inform our strategic planning. To let you know that your views are being carefully considered, every year we will publish a report here, summarising what you have told us you want and letting you know what action we are taking.

If you would like to get involved, we want to hear from you (DOC).

Please make your comments and suggestions in our feedback form (DOC).

Alternatively, please email localoffer@sutton.gov.uk


Cognus's Customer Care Standards.

Cognus is committed to providing good services to our clients, families and young people, and as part of that, we want to communicate effectively with you. Please see Cognus's Customer Care Standards (PDF 99.95KB) 
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