If there is a flood in your home, you should:

  1. Check in with other people in your household - if they are not at home make sure they are somewhere safe.
  2. Gather essential items together either upstairs or in a high place.
  3. Fill jugs and saucepans with clean water.
  4. Move your family and pets upstairs, or to a high place with a means of escape.
  5. Turn off gas, electricity and water supplies when flood water is about to enter your home if safe to do so. DO NOT touch sources of electricity when standing in flood water.
  6. Keep listening to local radio for updates or call Floodline on 0800 807060  
  7. Check in with vulnerable neighbours or relatives.
  8. Flood water can rise quickly, stay calm and reassure those around you. Call 999 if you are in danger.
  9. Stay safe, always listen to the advice of the emergency services and evacuate if told to do so.