Support for carers

Requesting a carer assessment

Carers can often access support from their local council by asking for a carer's assessment. You can still have a carer's assessment in your own right even if the person you are looking after refuses help from the council and doesn't want to be assessed themselves.

Who can have a carer's assessment
First of all, the person you look after would usually need to be eligible for support from the council in their own right (even if they choose to refuse that support); see our requesting an assessment page for more information on how councils decide whether someone is eligible for support.

If the person you look after is eligible for support then you should be offered a carer's assessment if you are 18 and over, and one or more of the following apply:
  • you look after someone full time or provide regular and substantial support to them
  • you care for someone as well as working full or part time
  • the person you're looking after is being discharged from hospital and is being assessed themselves
  • you're looking after someone with mental health problems who is supported under the Care Programme Approach
  • you are a parent carer of a disabled child under 18. In this case, you have a right to a separate carer's assessment of your own if the assessment for the child under the Children Act does not fully take account of your needs
If you are under 18 and are looking after someone then you will also be eligible for a carer's assessment but should also look at our young carers pages.

What to expect from a carer's assessment
Carers UK provides detailed advice on all of the issues which you might expect a social worker to consider with you as part of a carer's assessment.

Joint assessment
The assessment of your needs as a carer is carried out at the same time as an assessment of the person you are caring for, as both of you may benefit from support services.

Individual carers assessment
If you would prefer to have an individual assessment which focuses purely on your needs as a carer without an assessment of the person you care for, this is also possible.

How support may be offered to you
If the council assesses you as a carer, or the person you look after, as being eligible there are various types of support which you may be offered:
  • support to the person you look after which in turn could benefit you as a carer. This support would be provided if the person you look after has eligible needs for social services. This might include support with household tasks such as cleaning, shopping, laundry or meal preparation, or support in allowing the person whom you care for to pursue other activities
  • respite support for the person whom you look after, which will allow you to have a break from your caring role whilst ensuring that the person whom you care for continues to be safe
  • technology, equipment and advice to ensure that you are as safe as possible in your caring role
  • emotional support for you as a carer
You may also be eligible for a carer's personal budget; this is an amount of money to help you in your caring role. You could use this money to pay towards a break, holiday or support that will help you to improve your health and wellbeing and balance your caring role.

Once you have been assessed, your social worker will be able to give you more information about how help will be provided to you.

Requesting a carer's assessment from your local council

You can call the Contact Centre on 020 8770 6080 to request a carer's assessment.

If you get stuck
Ring 020 8770 5000: there will be someone there to answer your queries between the hours of 9am and 5pm, Monday to Friday. Once all the questions have been answered, send the completed form back to:
London Borough of Sutton
Referral Point
Civic Offices
St Nicholas Way
Sutton
SM1 1EA

Contact details
Referral Point
Telephone 020 8770 4565
Fax: 020 8770 5284
Minicom: 020 8770 5178
email: referralpoint@sutton.gov.uk

Other information and advice
Sutton Carers Centre provides information, advice and support services for adult carers, parent carers, family carers, young carers and carers of people with mental health conditions. Find out more about the support the Carers Centre can offer you by getting in touch: 020 8296 5611, enquiries@suttoncarerscentre.org.

Alzheimer’s Society Sutton provides information, advice and support for carers and people with dementia. Find out more about the support Alzheimer’s Society Sutton can offer you by getting in touch: 020 8770 1875
sutton@alzheimers.org.uk.

The Carers Forum meets quarterly at Sutton Civic Offices, and is an opportunity for carers to discuss the latest developments in carer support services in Sutton, and meet other unpaid carers from across the borough. Contact Sutton Carers Centre for information on future forum dates, and to book your place at the forum: 020 8296 5611, enquiries@suttoncarerscentre.org.

Community Drug Service for South London (CDSSL) provides support for family members and carers of substance misusers. Find out more about the support CDSSL can offer you by getting in touch: 020 8773 1881, info@cdssl.org.

Age UK Sutton provides information, advice and support to older people and their carers. Find out more about the support Age UK can offer you by getting in touch: 020 8770 4090, contact details/form.

Sutton Centre for Independent Living (SCILL) provides information and advice for carers and the people they care for. Find out more about the support SCILL can offer you by getting in touch: 020 8770 4065, information@scill.org.uk.

Sutton Citizens Advice Bureaux provides information and advice around finances (including benefits, debt and other financial matters). Find out more about the support the Sutton CAB can offer you by getting in touch: 020 8405 3552, contact form.

Sutton Mental Health Foundation provides information, advice and support for people with mental health conditions and their carers. Find out more about the support SCILL can offer you by getting in touch using the details below: Tel: 020 8770 0172, admin@smhf.org.uk.

There is also a regular programme of support groups and meetings for carers in Sutton – take a look at our page on local support groups for carers to find out more.

Independent Age provides a guide called Carers: what support is available.

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